Email Marketing DIY

Recently I started looking into a couple of different solutions for setting up an email marketing campaign. When done properly, email marketing can be a very effective way to brand yourself, announce new products or services, keep in touch with clients, encourage referrals and stimulate repeat business.

I first looked at some of the big players like EmailLabs - but quickly realized their platform was far more than I needed. Not to mention that their site was so full of corporate doublespeak that my head was swimming just trying to figure out what I was looking at (like can anyone just tell me how much it’s going to cost, for example?).

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I didn’t stick around long enough to sign up for EmailLabs’ free demo account and quickly headed over to Constant Contact, who count Redfin among their Real Estate 2.0 client base. Constant Contact recently landed $15 million in VC funding to build out its platform, so I presume they will be around for quite some time.

Constant Contact’s pricing is very reasonable and starts at $15 a month, based on the size of your contact list. If you’re sending to a list that’s less than 50 names, it’s free - which is very charitable. In any case, your monthly fee allows you to send an unlimited number of emails to your list each month - being wary not to spam them in the process, of course.

Creating an email is a fairly straightforward process and Constant Contact provides numerous templates as guides and multiple ways that you can customize the final look of the email. Overall, I found that it was fairly easy for me to create a pretty good looking email.

As easy as Constant Contact was, something just bugged me about the site itself - it just seemed too inflexible and there were too many options that I had to fiddle with and tweak. I felt the process to go from creation to delivery seemed overly cumbersome and required far too much clicking around. Furthermore, the site’s design itself leaves something to be desired - maybe some of that $15 million could go towards a bit of a facelift.

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So moving on. My final stop was at Campaign Monitor - and here I found a real winner. The site and interface were incredibly intuitive and easy to use. A nice clean site design complimented their ease of use. Campaign monitor charges a flat $5 delivery fee and $0.01 per name - so if you had a list of 3500 names it would cost $35, plus the $5 fee for a total of $40. Very reasonable indeed.

Campaign Monitor is really set up for designers, or at least someone with a basic knowledge of HTML. You have to design your email template in a standalone editor (a good free alternative is NVU) but Campaign Monitor does offer some basic HTML templates to get you started. Their blog is also an invaluable resource on how to conduct a great email campaign.

Once you’re finished designing your email, you upload the files (complete with the images) to Campaign Monitor or you can also host the page elsewhere and just point Campaign Monitor to the content. Their software does the rest. Then you can add your recipient list and finish personalizing your design and set up the delivery. One great feature Campaign Monitor has is the ability to schedule your email for specific delivery in certain time timezones, so if you wanted it to land on people’s desk at exactly 9am right across the country, Campaign Monitor will do it for you.

Finally, Campaign Monitor has a powerful and slick reporting system so that you can see exactly who opened your email and when, and track clickthrus, forwards and bounces.

It’s not for everyone, but if you’re comfortable designing in HTML or have access to a designer somewhere that can help you, Campaign Monitor is a elegant, affordable and powerful option for your email campaigns. If you need a bit more hand-holding but are comfortable with a little less flexibility, Constant Contact is a good option for you.

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RSS Feed for This Post7 Comment(s)

  1. Ron Ares | Aug 10, 2006 | Reply

    I could not agree with you more about Constant Contact. I’ve been a customer for over a year, but have been underwhelmed by the UI, and template designs. I attempted to upload my WC3-compliant code including embedded CSS, and my delivery rates plummeted due to issues with Hotmail and Gmail interpreting styles.

    So, back to Constant Contact’s dowdy templates…..argh.

    I look forward to trying Campaign Monitor. Thanks for the tip.

  2. Niki Scevak | Aug 11, 2006 | Reply

    Many thanks Joel, have actually been looking for a clean, extensible email campaign management app and Campaign Monitor looks fantastic.

  3. Teresa Boardman | Aug 13, 2006 | Reply

    I tried constant contact, it was o.k. I did not like being limited to 4 pictures. I am finding that email is not working well for me these days. Everyone seems to have hyperactive spam filters making it impossible for email to get through. That is why I have a blog. I send out snail mail letters with highlights from my blog so that some of my audiance will come to me.

  4. Charles Gross | Aug 16, 2006 | Reply

    Very true, Teresa. Email has totally lost its effectiveness as a marketing tool. Spam filters and the general anti-incoming email policies of companies like AOL, MSN and Yahoo have made it useless IMHO. We have over 100,000 members and a large segment of them use those big providers. Much of our normal correspondence gets blocked.

  5. Jeff | Nov 27, 2006 | Reply

    I use constant contact to send out a newsletter to my database of 2500 clients every 2 weeks. I looked into using campaign monitor, mainly because I like to design my own html emails, but it’s not as cost effective as constant contact if you send multiple campaigns each month.

    If I were sending 1 campaign, the cost would be equal, and I’d go with campaign monitor. I just can’t justify doubling the monthly cost, in order to design my own templates.

  6. Sandee | Nov 28, 2006 | Reply

    Thanks for an informative blog entry! I am personally in two minds about the whole email marketing subject. As Teresa says, how much of the email “blast” is actually getting through to eyeballs? Spam filters have pretty much rendered email marketing useless I think. That’s unfortunate but understandable, if the amount of spam that’s been showing up in my email accounts just lately is anything to go by. And that’s just the stuff that MADE it through….

  7. Katie | Feb 28, 2008 | Reply

    Can anyone point me to where I can find instructions for sending an HTML email from Outlook? I’ve learned how to design an HTML email in photoshop but the person teaching me uses a newer version of Outlook than I have. I’m trying to find directions online. Help!

2 Trackback(s)

  1. From Seattle’s Rain City Real Estate Guide » Are you E-mail marketing in style? | Aug 11, 2006
  2. From Campaign Marketing Monitor | Articles Marketing | Aug 9, 2008

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