Tip Tuesday: 5 Reasons Realtors Fail at Social Media
As a Realtor or broker, you know the value is there in social media, but despite your best efforts you’re still struggling. How can you change your social media luck?
Below are five reasons many Realtors and brokers fail in social media and how you can turn it around:
1. You have no plan. Social media is one tool in your marketing toolbox. Make sure you create your strategy BEFORE you try to implement one. Schedule time every morning and evening to devote to social media. 30 minutes in the morning and 30 minutes in the afternoon/evening. If you don’t have a plan – it will take you twice as long!
2. You don’t have great content. This is a biggie. If you’re finding it difficult to engage people through social media, then it may be a sign that you’re not giving them enough to engage with. It doesn’t matter how likable, charismatic or helpful you are, if you’re posting things of little interest, no one is going to care about the content OR your brand. Where to get good content? Click here for a recent post I did about sources for content for Realtors.
3. You put the wrong person in charge. Social media is not something you can delegate 100% as a Realtor or Broker. You can delegate some of it – but the personal interaction that makes social media work, has to come from you. Realtors or brokers that tend to do well are the ones that are personable, humble, and that genuinely enjoy talking to people and being social. If that person is not you then you may have a difficult time attracting fans or followers. Consider hiring someone to help you, whether it’s an assistant or intern.
4. You’re not listening. There are two different kinds of Realtors in social media. Those that listen, and those that pitch their listings
. Realtors who engage in the latter typically have a difficult time gaining traction. While you can definitely use social media to target new clients and pitch your listings, you have to develop a relationship with your fans and followers first. Realtor and broker Facebook Pages that succeed are the ones who are able to integrate personal interactions and also offer them something they’re actually interested in (i.e. community events, local school info, market stats, etc.) – and they do so on a consistent, daily basis. They can offer that info that because they’ve listened. That’s the power of social media
5. You’re just ‘dabbling’ with it. If you spent $5 on a newspaper ad and saw no return, you wouldn’t be surprised. However, we all know that most newspaper ads (for real estate) can run $400-800 each (SF Bay Area pricing.) If you spend nothing on social media, then you’re going to see the same return. And that’s where many Realtors and brokers are right now – they’re ‘dabbling’ or ‘experimenting’ in social media, but they’re not dedicating any resources to it. They’re not investing their time to learn, to keep up with what’s new, and they’re not paying for tools that will help them monitor and benchmark what they’re doing. Just like with anyone else, the investment you put in is going to dictate the value you get out of it. Realtors or brokers who ‘dabble’, should expect to get dabbling results. Shameless plug: working smart in social media will be a hot topic at this year’s Real Estate Connect SF – check out the program!
Above are five of the biggest reasons I’ve seen for why Realtors and brokers don’t get as much out of social media as they could. What have been your experiences with it? Leave me a comments below!
16 Comment(s)
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Danny | May 4, 2010 | Reply
I think the last reason you provided is the biggest mistake. You need to go full steam ahead and not dabble. You need to figure out what works and what doesn’t work for you and adjust your plan accordingly.
Charles Turner | May 4, 2010 | Reply
My top five would have to include “you post so often that people hide or “unfriend’ you.” Similar symptom is copying and pasting and not coming up with anything of your own.
Craig Mische | May 4, 2010 | Reply
Charles and Danny both added excellent comments. In particular, tweeting multiple times within a short period of time is annoying.
Alex Cortez | May 5, 2010 | Reply
Great compilation of the many reasons why real estate professionals don’t succeed with social media. With so many just spouting off their listings and not taking a moment to interact with their audience, is it any wonder they don’t see the results they feel they should?
Chris Fyvie | May 5, 2010 | Reply
The great will excel, the good will just dabble.
Mark Jacobs | May 5, 2010 | Reply
Great post, You have got to have great content
Judy Rothermel | May 5, 2010 | Reply
Excellent tips that everyone should try!
Joe Loomer | May 5, 2010 | Reply
Jay Papasan and Ben Kinney’s KW publication soci@l outlines the perfect approach and dissuades the dabblers and unteachable. If you’re not going to learn it, if you can’t be original, funny, informative, sad, happy, angry or annoyed, then stay off it – I don’t need bland (and neither do my “friends”).
Navy Chief, Navy Pride
Victor Lund | May 6, 2010 | Reply
This is a fantastic post, Katie! Very well done.
Mike | May 7, 2010 | Reply
Great post, I like the contest idea.
Paul Trippett | May 7, 2010 | Reply
Social media is a funny beast, you either get it or you don’t.
Richie Yu | May 7, 2010 | Reply
I think the lack of success is due to the lack of understanding of social media and showing up social media platforms and using it as traditional broadcast media.
This article is a nice summary of what not to do. Take each paragraph and remove the not doing part and you have yourself a nice outline of what you should be doing
-Richie, a Realtor learning to use social media.
Katie Lance | May 7, 2010 | Reply
Thanks everyone for your nice comments! Seems like I hit a topic many people agree with
Katie
Paul Viau | May 11, 2010 | Reply
I like the idea of splitting up the Social Networking time — 30 min in the morn then 30 min at night. But I guess it all boils down to — the point : You have to have a plan!
Louis Cammarosano | May 13, 2010 | Reply
People fail at social media in real estate because the media is designed for socializing not doing business.
Five years into this and very few are making making significant business from it except people advising others on how to do it.
Everyone is convinced “it works” but there is no empirical evidence to show that it does.
When a lot of people are thinking the same thing, alot of people aren’t thinking much.
Raj Sharma | Jun 7, 2010 | Reply
I have had an experience on point 3 and even after 2 years I am still working to straighten all the things, thank for the noce post