My Reply to Reply.com? Waste of Money.

What’s a sign that there’s another bubble brewing in Web 2.0?

Sites like Reply! pick up $17 million in VC funding. From MercuryNews.com’s report on ConnectSF:

Companies exhibiting their wares ranged from small start-ups to known names that have raised millions in venture capital — think Zillow, which recently raised another $25 million, or Reply of Walnut Creek with $17 million.

What a joke. It’s a lead capture site. So, what value does this site bring to me, the consumer?

“Get connected to qualified service providers to maximize your next important life decision.”

Who outside of a Silicon Valley boardroom talks like this? Yikes.

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  1. Bo | Jul 31, 2006 | Reply

    Not only a joke, but a bad joke.

    I tried them for a period of time and found their leads to be sub quality . I experienced somewhere around a 1-2 per cent success rate, which is about like direct mail. I chose to discontinue service.

  2. realestatemarketing | Jul 31, 2006 | Reply

    Smart thinking Bo. I’m still flabbergasted a VC would see a $17 million ROI potential in this site. Didn’t we learn anything in 2000-01?

  3. David Tran | Jul 31, 2006 | Reply

    I agree with everyone. Giving away 17 mil is a lot for someone who just match you to businesses like reply. Being a broker I have signed up with several companies but only one that really works for me so far is myhomething.com a small home grown site based out of Missouri City, Texas has lots of mussle to get me 15 lead of which I have closed 9 in the past 3 1/2 month an astonishing figure for someone who work from home. I’d say give them a few mil so that they can help businesses like mine grow and compete with larger rivals. I give http://www.myhomething.com and A+. If you are a broker, lender or a loan officer, I highly recommend them as they also offer free enrollment. Here is what you get:

    Get access to motivated buyers and sellers locally or nationwide.
    View Lead Details with no-obligation to purchase
    Select only the leads you want – Pay only for the leads you choose

    Pass the word around and you wont be sorry!
    David Tran

  4. Chris Dowell | Jul 31, 2006 | Reply

    There are always enough new realtors out there, for companies like these to make a return.

  5. Andy Denton | Aug 1, 2006 | Reply

    Great post Joel. I consider myself an industry outsider, and am continued to be baffled by the value proposition of lead generation. The only ones winning are the tech companies. Yes, Chris Dowell is correct, the new agents are the ones who are paying these fees. But, little do these professionals know that these leads convert at a less than 2% rate.

    So, in the end what is left? The consumer is tricked or unwittingly handing over their personal information to be bombarded by personal offers of real estate services (realtors, mortgage, insurance,etc.), by 3-5 competing service providors. And then, the poor Realtor ends up chasing leads which convert at a less than 2% rate. The only one winning in this transaction are the tech companies (my firm included) who are stuffing their pockets with money paid to them by a hopeful agent.

    I personally don’t see the value added by strict lead generation. See my full analysis here http://www.inman.com/inmannews.aspx?ID=47402. Hopefully our iHomes.com product can fix this dilemma.

    I sympathize with you.

  6. UrbanDigs | Aug 1, 2006 | Reply

    Crazy. I interviewed with CEO of reply.com the other day as their marketing dept contacted me to plug their new venture launching Aug 22nd. Its soley a lead generation site but has some interesting twists to content that will be offered as far as the interview went. I promised not to discuss until their launch as they asked me to for some reason.

    But, nothing new or unique by any means. Just another exit strategy for lots of venture capital I would think.

  7. Fred | Nov 10, 2006 | Reply

    Got the same conclusions than yours after trying zillow, reply and others… Waste of time and money… French VC’s are waiting for the french zillow, but french people are only looking for a home to buy at a good price, not for mapping or home valuation gadgets.

    Sorry for my english :-)

    more french real estate information here…

  8. Lenore Wilkas | Sep 20, 2007 | Reply

    They obviously have the 30 second elevator speach down pat and could have past relationships with that VC. The VC only want a ROI so someone there thinks they will get one from them.

  9. Brian Wilson | Sep 20, 2007 | Reply

    Everyday I empty reply.com spam from my junk mail filter but I guess that is a valid business model. Now that they have millions, I expect I will have to step up my cleansing to 3 or 4 times a day.
    —-
    Brian Wilson, http://www.zolve.com

  10. Brian Kohn | Nov 1, 2007 | Reply

    Hi Everyone,

    We just launched a new site called http://www.realpatrol.com and our leads are confirmed before they are sold.

    If any is interested in testing some leads please feel free to contact me.

    Thanks,

    Brian
    brian@realpatrol.com
    248-246-5778

  11. Vlad | Apr 18, 2008 | Reply

    Joel,

    Thanks for approving the trackback to my post. Have been long time fan finally had an opportunity to link to your blog. Keep up the great work.

  12. Frank Borges LL0SA- Broker FranklyRealty.c | Jul 29, 2008 | Reply

    That $17M would have been better spent investing in Active Rain!

    Maybe if they gave their first 5 leads FREE, then I would try it.

    What about RealtyTrac Is that also a scam?

    Frank

  13. ParrJ | Jan 5, 2010 | Reply

    I have had great success with Reply Real Estate. I believe you will not get desired results by just trying for a couple months but out of $2400 I have paid them so far I have received $28000 in commissions from their leads. Works for me!

  14. nana | Jan 22, 2010 | Reply

    Reply real estate is a scam pls don’t fall for them…..

  15. Carolyn Alexander | Feb 4, 2010 | Reply

    DO NOT EVEN subscribe to this rip-off scamming scum of a company. “Viable Leads?” none of them and they all came in one day, on a Friday night through Saturday morning, which gave me until Sunday night to respond to all of them and the leads were supposed to spread out over a month. They don’t tell you upfront what is considered to be a “viable” lead. They owe me $386.00. They lie, they will say anything to suck you in. STAY AWAY!!!!

  16. Carolyn Alexander | Feb 4, 2010 | Reply

    In this economy no one can afford to be stollen from so do not, NOT subscribe to Rely..I warn you from experience, you will only lose money. They lie and scam and say anything to get you hooked into their scam.

  17. Ann W | Mar 5, 2010 | Reply

    Avoid this company like the Plague. I am out over $400.00. My credit card company is saying that the charges are legitimate. Repy! did cancel my account before 30 days, however, they charged my credit card for previous invalid leads a week later after the cancellation. I wish that I would have done more research before signing up. The sales person was not honest in her description of the leads.

  18. Susan H. | Mar 10, 2010 | Reply

    Avoid Reply.com at all costs. I have spent over $1200 and have not received one viable lead. Reply finally canceled my account however it took hounding to get them to do so and they still charged my credit card for invalid leads for a month after cancellation.
    The sales woman I was dealing with was dishonest and not only that refused to deal with me after securing the sale not providing any follow up, becoming rude and flippant after securing the sale. Dealing with her manager was even worse. They take no responsibility for their employee’s and obviously train them to be dishonest selling non-confirmed leads. They are like used car salesmen. Be wary if you do get caught in this scam management is awful to deal with being overly aggressive and inappropriate telling me there are plenty of other people to buy. They seem to bank there money on customer turnover rather than customer satisfaction. This company is a complete scam.

  19. Carla Womack | Apr 2, 2010 | Reply

    were your remarks about replyrealestate.co. aka myreplyrealestate.com ??
    $55- for each lead that I validate. The sales person said $10-to sign up
    Is this the same Co.? If so I don’t want to waste time or money. Mahalo, Carla

  20. leilani bowersock | Oct 25, 2010 | Reply

    I will be sueing the company as their leads to me were all of incorrect contact information and not one of the 10 were good and they are not trying to rape me of over $800? Is there anyone that would like to join in on the class action suit?

  21. Cheryl | Apr 7, 2011 | Reply

    STAY FAR AWAY, RIP OFFS,THEY WILL BE REPORTED TO THE FEDERAL TRADE COMMISSION BY ME, THEY TOOK MY MONEY, EVERYONE ELSE NEEDS TO REPORT THEM ALSO

  22. Cheryl | Apr 7, 2011 | Reply

    its probably the same co rip offs

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